Shipping policy
Shipping Policy
Thank you for shopping at ArtOfTheHorseman. We’re committed to delivering your order quickly and safely. Please review our shipping policy below.
Processing Time
All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
In times of high demand, processing may take longer, but we will notify you of any delays.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We currently ship from [Your Location] to both local and international destinations.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (Local) | 3–7 business days | Based on weight |
| Express (Local) | 1–3 business days | Based on weight |
| International Shipping | 7–21 business days | Based on location and weight |
Note: Delivery times are estimates and may vary depending on your location and courier delays beyond our control.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if provided). Please allow 24–48 hours for tracking information to update.
Customs, Duties, and Taxes (for international orders)
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Lost or Damaged Packages
We are not liable for packages lost or damaged in transit. If you receive a damaged order, please contact us immediately at [your email/contact form link] with your order number and photos, and we’ll work with you on a solution.